Technical Support Engineer
Kuala Lumpur, Malaysia
Job Description
Melag Hiring! Full Time Technical Support Engineer in WP Kuala Lumpur - Ricebowl
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Technical Support Engineer
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KL City,
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Posted 3 hours ago o Closing 14 Mar 2026
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Working Location Near Station
- Jalan Kerinchi Kuala Lumpur WP Kuala Lumpur Malaysia 59200
Requirements
The Technical Support Engineer plays a crucial role in supporting MELAG dealers across the Asia Pacific region. This position provides timely technical solutions, conducts validation and service support, and ensures excellent customer satisfaction - all while maintaining MELAG's high quality and service standards.
Responsibilities
Provide first-line technical support and troubleshooting for dealers.
Conduct validation tests and ensure compliance with local regulations.
Support installation, user training, and after-sales service.
Maintain accurate records of technical cases and recurring issues.
Participate in trade shows and product demonstrations.
Collaborate with internal teams to provide feedback on product performance.
Benefits
- Competitive salary and travel allowance.
- 18 days annual leave.
- Career development with a world leader in infection control.
- Training at MELAG Academy and HQ (Germany).
Technical Support Customer Service Troubleshooting Communication Skills Problem Solving
How to go to Melag Sdn Bhd by MRT, LRT or other public transport?
Kuala Lumpur
Nearby Public Transportation
All LRT KTM
LRT - UNIVERSITI
0.2 km
LRT - KERINCHI
0.6 km
KTM - ANGKASAPURI
1.2 km
LRT - ABDULLAH HUKUM
1.2 km
KTM - ABDULLAH HUKUM
1.2 km
KTM - MID VALLEY
1.9 km
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Job Detail
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Job IdJD1405453
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned