If interested, Kindly share your CV at poonam.g@trinitywfs.com
Role: Technical Support Executive
Location: Ara, Damansara
Exp: 1+ Years/Freshers can also apply
4 Weeks training
Night Shift Allowances: 400 RM
KPI: 500RM
:
Responsibilities:
Provide continuous technical support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem
Identify the level of technical knowledge and adjust technical communications to solve customer's problem
Conducting basic probing to determine the next action for any software related to enquiries Requirements:
Excellent English & Mandarin verbal communication
Skills
Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply - Full Training Provided
Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
Must be willing to work on rotational shifts
Must be willing to work in Ara Damansara
Job Type: Contract
Contract length: 24 months
Pay: RM2,175.79 - RM3,100.00 per month
Benefits:
Professional development
Language:
Mandarin(Speak) (Required)
Work Location: In person
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