Job Description

WHAT YOU'LL BE DOING:

Provide first-level support to clients via phone, email, or onsite. Respond to service requests, troubleshoot technical issues, and provide timely solutions. Perform routine maintenance and system updates (e.g., Windows updates, antivirus, backups). Install and configure software, hardware, POS systems, printers, and other peripherals. Set up new user accounts and workstations Assist users with system usage, providing technical guidance and basic training. Prepare user manuals or quick reference guides if needed. Test systems and configurations before deployment to ensure stability and performance.

WHAT WE'RE LOOKING FOR:

Basic networking knowledge (IP, DNS, DHCP, etc.) Familiarity with Windows/Mac OS, Microsoft Office, and common business applications Good communication and problem-solving skills Ability to work under pressure and handle multiple tasks
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,500.00 - RM2,300.00 per month

Benefits:

Opportunities for promotion Professional development
Experience:

Technical Support: 1 year (Preferred)
Willingness to travel:

100% (Preferred)
Work Location: In person