WHAT YOU'LL BE DOING: Diagnose and fixhardware issues (PCs, laptops, printers, scanners) Troubleshoot software problems (OS errors, app crashes, updates) Perform part replacement and repairs Handle user tickets via helpdesk systems, phone, or walk ins Install and configure operating systems…
WHAT YOU'LL BE DOING: Analyze client requirements and pain points. Recommend software solutions and system configurations. Provide user guides, training materials, and step by step instructions. Troubleshoot software issues related to data entry, reports, and system settings. Provide helpdesk support…
WHAT YOU'LL BE DOING: Provide first level support to clients via phone, email, or onsite. Respond to service requests, troubleshoot technical issues, and provide timely solutions. Perform routine maintenance and system updates (e.g., Windows updates, antivirus, backups). Install and configure…