Analyze client requirements and pain points.
Recommend software solutions and system configurations.
Provide user guides, training materials, and step-by step instructions.
Troubleshoot software issues related to data entry, reports, and system settings.
Provide helpdesk support via phone, email, remote access, or on-site visits.
Respond to customer inquires in a timely and professional manner.
Translate accounting terminology into simple, user-friendly explanations.
WHAT WE'RE LOOKING FOR:
Understanding of basic accounting principles (double-entry, AR/AP, GL, bank recon...etc)
Strong communication and presentation skills.
Experience in customer service or customer support.
Strong problem-solving skills and attention to details.
Patient, professional, and customer-oriented attitude.
Ability to work independently and manage assigned customer accounts.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,500.00 - RM2,500.00 per month
Benefits:
Opportunities for promotion
Professional development
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.