Job Description

Responsibilities:

Provide client support and technical issue resolution on products and services; Diagnosing, troubleshooting hardware and software issues and repairing devices; Identify and correct or advise on operational issues in clients' computer systems; Understanding customer's requirements and provide proposals accordingly; Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc; Achieve division target; Required to perform onsite service at clients' locations as and when required; Obtain technical certifications that are assigned by Head of Department or Management; Arrange, follow up warranty procedures and process for customer on case assigned. Perform any ad-hoc tasks which may be assigned from time to time

Requirements:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent. Required language(s): English, Bahasa Malaysia. Required skill(s): Hardware & PC troubleshooting, System Administration and Networking. At least 1 year(s) of working experience in the related field is required for this position. Able to work independently, full responsibility and with minimum supervision. Possess Valid car driving license (mandatory) Willing to work outside normal office hours (weekends, public holidays) when required Applicants must be willing to based at Bayan Lepas, Penang and travel to customer sites nationwide.

Benefits:

Employees Shares Option Scheme (ESOS) Overtime Claim KPI Rewards EPF, Socso & EIS Annual Leave/ Medical Leave/ Medical Claim Staff Purchase Scheme Product Training Oversea Trip: Asia, America, Australia, Europe Salary Review - Twice per year
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Application Question(s):

When would be the soonest you're able to start, if selected? Do you own a car and possess valid car driving license? Are you able to work overtime on weekend and PH if required? Can you work from Monday to Friday, 9.00am to 7.00pm? Are you able to work onsite at locations nationwide?
Work Location: In person