Job Description

An IT Technician provides computer or network support for an organization. They assist with installation, troubleshooting and diagnosing possible hardware and software issues.

Responsibilities:
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders

Requirements

Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Diploma or Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Longwan telah ditubuhkan sejak tahun 2001 dan sehingga kini sudah mempunyai cawangan yang beroperasi di Kedah, Pulau Pinang, Perak dan Kuala Lumpur.
Longwan menawarkan pelbagai jenis pakaian fesyen yang berkualiti tinggi untuk semua peringkat umur, barang-barang keperluan rumah dan barangan runcit dengan harga yang murah seiring motto Longwan "Murah ... Murah .. Pasti Murah!!!\xe2\x80\x9d.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5