Job Description

Job Overview

We are looking for a

Technician (IT, Network & Security)

to join our team. The role involves helping customers with computer, laptop, printer, networking, and security system issues. The position level (Junior or Senior Technician) will depend on skills and experience.

Responsibilities

Junior Technician

Assist customers in troubleshooting and repairing PC, laptop, and printer problems. Perform basic software installation, formatting, and upgrades. Provide customer support with simple IT issues.

Senior Technician

All Junior Technician responsibilities. Set up and configure network products (e.g., TP-Link, switches, Wi-Fi, etc.). Install and configure security systems (e.g., CCTV, NVR, IP Cameras - HIK, Dahua, Cynics, etc.). Troubleshoot network and security system issues at customer sites. Provide guidance and support to junior team members.
Requirements

Basic knowledge of IT repair (for Junior Technician). Strong knowledge of networking and security systems (for Senior Technician). Willing to learn and adapt to new technology. Good problem-solving and communication skills. Able to work independently or in a team.
Salary

Salary will depend on

skills and experience

. Junior Technician: For candidates with IT repair knowledge only. Senior Technician: For candidates with network and security setup experience.
Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

Meal allowance Opportunities for promotion Professional development
Experience:

laptop, pc, printer repair: 1 year (Required)
License/Certification:

Car Driving Licences (Preferred)
Work Location: In person