Job Description

Support troubleshooting, provide fault analysis and location in DIGI project; Support configuration, including basic configuration, interconnection configuration, route troubleshooting and so on; Be responsible for local bidding procurement and technical negotiation; Assist in maintaining the operating system; Responsible for the appraisal and evaluation of on-site employees, as well as tracking the progress of the project, including issuing PR and changing PO; Collect user complaints and analyze accordingly, provide solutions to these complaints and improve network quality; Responsible for the formulation of project name and interface description, the determination of project quantity, unit, and estimated unit price; Collect the customer's requirements for ZTE pro Core Network Performance Monitoring, Analysis, Troubleshooting & KPI Improvement. Including qualified subcontractors into the certification system and regularly review and evaluate their performance (Including quality, progress and management); Handling customer complaints regarding call drop, handover failure and providing suitable solutions. Responsible for personnel leasing and subcontracting in the project delivery phase; Analyze the resource market of outsourcers and conduct risk assessment Achieve and maintain the Core Network Performance as per the threshold KPIs (Accessibility, Mobility and Service Integrity). Technical support for all DIGI project related issues & activities. Technical training for local staff and customers.
ZTE is a leading global provider of telecommunication equipment and network solutions to telecom operators all over the world. ZTEs product range is covering every sector of the wireline, wireless, terminal and service markets. As one of the first Chinese telecoms equipment provider to pursue business in overseas markets, ZTE now has over 60,000 employees working around the world.
Bachelor's or Equivalent