Job Description

Position: Customer Service Executive (Telco Industry)
Location: Subang Hi-Tech, Shah Alam, Selangor
Working Hours/Days: Rotating shift (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 2.00 am) (9 hours shift) / 5 days & 2 days off (including weekends & Public Holidays)
Employment Type: 1-year Contract (renewable based on performance)
Salary:

• Basic Salary: RM 1,800 - RM 2,000
• Shift & Transport Allowance: RM 500 (Depending on working schedule)
• Monthly Performance Incentives: RM 1,250
• Overtime

Benefits:

• Medical Insurance
• Free Staff Line Number
• Internet package
• Staff Parking Space (Free Parking space)
• EPF, Socso & EIS

s:

• Responsible to handle inbound call and assist on customers\xe2\x80\x99 inquiries pertaining to the company telecommunication products and services.
• Responsible for keeping abreast of the product knowledge, marketing campaigns, systems, processes and technology content displays.

Job Requirements:

• SPM/Diploma/Degree in Customer Service or any equivalent.
• Minimum 1 year of working experience in service industry preferably in call centre.
• Excellent command of English and Bahasa Malaysia for both spoken and written.
• Pleasant personality and excellent interpersonal skills.
• MUST be able to work on shift, weekends and public holidays.
• Able to start immediately with short notice is an added advantage.
• Fresh Graduates Degree are encouraged to apply.
• MUST be willing to work in Shah Alam and possess own transport.
• Applicant(s) must be fully vaccinated for Covid-19.

Tag: nfh/plp/02122023 Job Type: Contract
Contract length: 12 months Salary: RM1,800.00 - RM2,300.00 per month Benefits:

• Additional leave
• Cell phone reimbursement
• Free parking
• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion

Schedule:

• Rotational shift

Supplemental pay types:

• Attendance bonus
• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you a Malaysian citizen?
• If hired/shortlisted, are you able to start work on 26th Dec 2023?

Experience:

• Call Center: 1 year (Required)