Job Description

Please note: this role is based in

Johor Bahru

Telco Field Technician job role is to perform operation and maintenance (O&M) support for corrective and preventive maintenance and as a bridge between Field Service Operation and Project Roll Out, to fulfil both sides' requirements without impacting network performance & the project implementation schedule.

Responsibilities:

To perform 1st Level field troubleshooting (corrective maintenance) on access layer LTE/5G network elements and services. To ensure fault restoration is within the SLA. To perform preventive maintenance (by schedule frequency) in order to improve the network stability. To execute and handle assigned WFM-IFS WO within a certain time frame and ensure all the WO meet SLA. To ensure Apparatus Assignment (AA) are in place. Accountable for day-to-day execution, project acceptance, and documentation sign-off in order to meet rollout implementation quality and fulfil customer demand. Required to standby for 24x7 duty roster. Produce required routine reports.

Requirements:

2-5 years working experience in Telecommunications industry Qualification: Diploma/Degree in Telecommunication Engineering/Computer or any other relevant field Minimum 2 year working experience in Field operation processes and tools management Relevant knowledge in Field operation Health, Safety and Environmental

MANDATORY VALID CERTIFICATIONS:

Working at height (WAH), CIDB, TM NIOSH Safety Passport Must have a

valid full (not P) Malaysian Driving License (D Manual)

, preferably with GDL Equipped with some level of knowledge in LTE/5G networks Fluent in written and spoken English Verbal communication skills Relevant experience in MS-Office, reporting and presentation skill Be able to work independently with minimal supervision Able to work and co-operate in a team Able to work or support when needed
Job Types: Full-time, Contract

Pay: RM2,800.00 - RM3,200.00 per month

Benefits:

Health insurance Professional development
Ability to commute/relocate:

Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
Language:

English (Required)
License/Certification:

Working At Height (WAH) Certification (Required) CIDB Green Card (Required) NIOSH TM Safety Passport (Required) Manual (D) Driving License and GDL (Required)
Work Location: In person