Job Description

Job Highlights

• Attractive Remuneration, offer up to RM6,000
• Attendance Allowance, Language Allowance, Commission, EPF, SOCSO
• Housing Allowance + Flight Ticket ( for Non-Malaysian)
• Working Hours: 9a.m to 6p.m ( 5 days a week)
• Work Location: Bangsar South, Kuala Lumpur

• 12 months Contract under Brandt Business Services
• 3-month probation period
• Renewable based on performance.

• We are hiring Telemarketing Executive for our client which is a global luxury hospitality brand with locations globally.
• The Telemarketing Executive is responsible for inviting guests to invite attend a personal preview of our onsite sales gallery and offer a discounted holiday discovery package.
• The Telemarketing Executive will represent a global luxury hospitality brand with locations globally in a courteous, enthusiastic, and diligent manner. All guests that are invited on a holiday package preview will be required to attend a 90-minute sales presentation on the benefits of shared ownership. It will be the Telemarketing Executive\xe2\x80\x99s responsibility to ensure that each guest clearly understands the offer and is qualified to attend the presentation.

• Contact potential guests by telephone to sell a discounted holiday package.
• Make outbound dials to contact potential guests and meet all efficiency guidelines set forth.
• Follow a scripted presentation to ensure accurate communication to potential guests and to maximize the number of preview presentations booked.
• Employ an empathetic, listening, problem-solving approach to overcoming objections and persuade the guests to attend the preview presentation.
• Support the customer\'s decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.
• Ensure all guests meet the qualifications and details of the participation of each offer as set forth and ensure timely and accurate documentation of such.
• Effectively manage Company assigned leads for maximum conversion to preview presentations.
• Perform clerical or other reasonable duties requested by the Telemarketing Team Leader.

• Candidate should possess SPM, Diploma / Advanced Diploma, bachelor\xe2\x80\x99s degree, or equivalent in any field
• Experience in doing outbound calls/telesales will be added advantage
• Both fresh graduates and experienced applicants are welcome to apply
• Able to work independently in a fast-paced environment
• Good team player, positive attitude, and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work under pressure
• Open for Malaysian & Non-Malaysian, full-time job
• Excellent customer service skills, including but not limited to, active listening, empathizing, problem-solving, organized, detail-oriented, follow through, and excellent verbal and written communication skills.

Brandt Business Services Sdn. Bhd.