Job Description

Job description

WALK-IN INTERVIEW - TELEMARKETING EXECUTIVE

Join our dynamic team and be part of a leading automotive group!

Interview Location:

Carro (Formerly myTukar) Malaysia HQ

Address:

Level 10, Tower 3B, UOA Business Park, Unit 3B-10-01, No. 1, Jalan Pengaturcara U1/51, Section U1, 40150 Shah Alam, Selangor

Date:

9 & 10 September 2025 (Tuesday & Wednesday)

Time:

10.00 AM - 5:00 PM

Attire:

Smart Casual

Documents to Bring:

Resume, copy of IC, and copy academic certificate

Walk in with confidence and drive your career forward with CARRO!
We look forward to meeting you!

Submit the application here

https://carrogroup.sg.larksuite.com/share/base/form/shrlgDlK75VtIQn2QWyafDMEQPe

Pay range and compensation package

Benefit from a competitive package with attractive perks and real income growth potential.

About your role

As part of our Telemarketing team, your main responsibility is to contact car sellers and secure appointments for vehicle inspections at Carro's inspection centres. This is a high-activity, target-oriented role focused on outbound calls to leads provided by the company. If you are motivated by sales performance, comfortable with structured KPIs, and want a role that rewards effort with attractive incentives, this could be a strong fit for you.

What you'll be doing

Make outbound calls to car owners who have shown interest in selling their vehicles. Engage customers, explain Carro's services, and schedule inspection appointments. Follow scripts while adapting your approach based on customer responses. Provide clear information via WhatsApp and calls, ensuring all records are accurately updated in the system. Meet individual KPIs related to call volume, conversion, and service levels. Submit daily reports and feedback to team leads. Work closely with internal teams to follow up on appointment status or customer queries. Assisting in resolving customer complaints through calls and working with internal departments for follow ups.

Requirements

Candidates must possess at least a SPM/ Diploma/ Bachelor's Degree in any field. At least 1 year of experience in outbound telesales, telemarketing, or related call-based roles.

Fresh graduates

with strong motivation and the right attitude are welcome to apply. Clear communicator with confidence over the phone; comfortable using CRM tools and basic computer applications. Goal-driven individuals who enjoy structured targets and incentive-driven environments. Open to rotational shifts, including weekends and weekday off-days. Ambitious, target-driven and eager to take on challenges. Enjoy working over the telephone. Knowledge of automotive products and services is an advantage.

Work Schedule & Hours

Enjoy a 5-day work week with rotational rest days -- perfect for those who appreciate flexibility beyond the typical Monday-to-Friday routine.

Operation Hours:

9:00 AM - 8:45 PM (Your shift will be a total of 45 hours per week over 5 days shift) Your weekly schedule will be thoughtfully arranged by your supervisor to support both business needs and team balance.

About Carro

Carro has carved out a reputation as Southeast Asia's largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you'll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

Join the region's largest online automotive marketplace with offices in 7 countries. Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning. Formal and informal learning and development programmes to support your growth and career progression. Comprehensive benefits including medical, insurance and wellbeing. Learn from some of the most experienced mentors in the technology and automotive space. Meet and interact with colleagues from all around Asia. Pursue opportunities to work at departments in other countries and regions. Diverse and inclusive working environment with modern workspaces. Fun and engaging employee events, initiatives, and celebrations.
Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM5,000.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Opportunities for promotion Professional development Vision insurance
Ability to commute/relocate:

Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What's your expected monthly basic salary? Do you have experience working towards targets and KPIs? Do you have experience in a cold calls sales environment? How much notice are you required to give your current employer?
Experience:

Telemarketing: 1 year (Preferred)
Work Location: In person