Telesales Account Manager

Kuala Lumpur, Malaysia

Job Description


  • Demonstrated track record of at least 3 years in account management, key account management, or business development roles.
  • Exceptional proficiency in Business English communication, showcasing a natural flair for effective interaction.
  • Essential skillset includes solution-based selling, persuasive communication, adept negotiation, deep customer understanding, market research acumen, strong leadership capabilities, effective time management, self-motivation, and a collaborative spirit.
  • Extensive experience utilizing RM Software, G-Suite, and Microsoft Suite, ensuring seamless workflow management.
  • Possession of a degree or diploma in Business-related studies, underpinning a solid foundation in the field.
  • Proven ability to thrive in a fast-paced, dynamic, and competitive environment, showcasing remarkable adaptability.
Responsibilities
  • Manages customer account matters as the initial point of contact.
  • Maintaining & developing the accounts by reaching out to clients on a monthly basis.
  • Build & maintain a solid customer relationship to increase lifetime customer value.
  • Identifies opportunity & addresses customer problems in an accurate manner.
  • Ensures timely & successful delivery of our solutions to customer needs & objectives.
  • Liaise with cross-functional internal teams (including Customer Service, Product Development departments) to improve overall customer experience.
  • Track account metrics (weekly, monthly & quarterly forecasts).
  • Deliver your comprehensive weekly sales report to ensure effective communication and enhance performance analysis
Benefits
  • Casual Attire
  • Hot-desk concept environment
  • Nearby LRT/Monorail/MRT
  • Individual monthly commission with no cap
  • Attendance Bonus
  • EPF / SOCSO
  • Annual Leave
  • Medical Leave
  • Dental & Optical
  • Panel clinic
Additional Benefits
  • Training Provided

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Job Detail

  • Job Id
    JD1024404
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned