Job Description

We are looking for Tele-sales associate to handle our clients in Australia. He/She will be responsible for selling & promote the existing eCommerce product portfolio to the customer base, and address opportunities through lead generation. Shall you interested and matched with the above requirements, please whatsapp to 011-21941890 for further information.Thank you.

• Manage a portfolio of customers and potential customers via telephone contact.
• Promote all existing and prospect customers who trade or potentially trade within the Telesales channel.
• Establish rapport with Business Development Managers and refer all relevant to the appropriate representative.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Act as the customers\' eCommerce resource point of contact, by liaising closely with the relevant departments to ensure all queries, problems or issues are dealt with appropriately.

Job Requirements:

• Minimum 2 years sales/customer service experience and/or 1 year Telesales experience (if external).
• Logistics and Direct Marketing experience preferred
• Ability to manage and develop relationships and negotiate at all levels of management in a customer organization.
• Competent salesperson & Persuasive telephone manner

Minimum Educational Qualification

• Diploma/Degree
• Proficiency in keyboard skills and computer literacy

Job Type: Full-time Salary: RM2,500.00 - RM3,000.00 per month Benefits:

• Maternity leave
• Opportunities for promotion

Schedule:

• Day shift
• Rotational shift

Supplemental pay types:

• Overtime pay

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• TeleMarketing: 1 year (Preferred)

Language:

• English (Preferred)