Job Description

Description Primary Objective: . Deliver quality customer service of teller/clerical functions . Accurately and promptly record all transactions of customers' banking accounts in compliance with Bank's policies & procedures . Attend to over-the-cou Description Primary Objective: . Deliver quality customer service of teller/clerical functions . Accurately and promptly record all transactions of customers' banking accounts in compliance with Bank's policies & procedures . Attend to over-the-counter customers' enquiries on saving & checking accounts and other related banking accounts . Perform other banking services eg. cheque-book request, issue traveler's checks, exchanging foreign currency, WU and etc. Key Responsibilities: Customer Service and Duties . Attend to customer enquiries over the counter . Acceptance of cash and cheque payment and issuance of receipt over the counter . Ensure accurate transaction validation has been performed . Perform daily cash balancing and rectify any excess or shortage . Notify immediate superior on cash/cheque movement to be made/ bank in . Bank in of cash and cheque received for the day . Print daily transaction history and daily teller's transaction listing . Keep proper filing of all related teller's functions on reports and documents . Assist and support back office clerical job function . Attend staff meeting conducted by respective branches . Any other duties and responsibilities assigned by Management from time to time Branch Operation . Ensure compliance with Bank's policies & procedures and guidelines . Support ABM to ensure smooth and effective branch operation to achieve satisfactory audit rating and score on Branch Excellence Program Requirements Requirements: SPM - Establish strong working relations and provide support when the need arises. Experience in clerical administrative, cash handling and customer service Good numerical ability and computer knowledge Pleasant personality with high integrity Self-initiative, customer service oriented with good interpersonal and communication skills Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards