Job Description

We are the Nestle Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestle. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Petaling Jaya, Selangor, MY
Company: Nestle Malaysia (NESPRESSO)
Full-time
Bachelor's Degree
2+ years of experience

Position Summary

We are looking for a B2B Administrative Support to enable the B2B sales channels to focus on business results by providing back-office support, supporting in business performance analyses, manage, Nessoft, SAP Hana, Customer database, Service Packages, Subscription and Skyline platform.

In a context where connecting B2B machines has a significant cost and even higher potential of value creation (internal and customer), ensure that machines get and remain connected then ensure that cross-functional operational processes are designed and run to deliver customer value as promised to them, and at the best of Nespresso's interest.

A day in the life of...

• Provide B2B Sales Support by supporting the execution of channel related projects and events, e.g. by supporting project-related stakeholder communications
• Execute business excellence support (i.e. reporting, process and tools) and all Sales Support administrative tasks
• Support Field Sales, e.g. by implementing merchandising initiatives in the B2B Channels, both on- and offline.
• Support in business performance analyses, manage C4C, Nessoft, SAP Hana, Customer database, Service Packages, Subscription and Skyline platform
• Assist in the definition of key performance indicators for the B2B sales channels and collect data as input for reporting on market performance KPIs
• Manage Market default set-ups (customer preferences, alert triggers, ordering parameters...)
• Cross-functional follow-up and corrective actions in coordination with line management
• Reporting & P&L - Monitor overall FTE impact of telemetry and its costs & benefits

What will make you successful

• Bachelor's degree in Commercial, Sales, Marketing, Economics or equivalent
• At least 2 years of commercial experience (i.e. customer service experience, sales support & administration experience)
• Is at ease with new technologies and telecom as well as numerically inclined
• Has experience with MS Office, and SalesForce would be an asset
• Has experience in Project Management and presentation
• Good communication skills and stakeholder management.

Nestle is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

We are the Nestle Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestle. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Petaling Jaya, Selangor, MY
Company: Nestle Malaysia (NESPRESSO)
Full-time
Bachelor's Degree
2+ years of experience

Position Summary

We are looking for a B2B Administrative Support to enable the B2B sales channels to focus on business results by providing back-office support, supporting in business performance analyses, manage, Nessoft, SAP Hana, Customer database, Service Packages, Subscription and Skyline platform.

In a context where connecting B2B machines has a significant cost and even higher potential of value creation (internal and customer), ensure that machines get and remain connected then ensure that cross-functional operational processes are designed and run to deliver customer value as promised to them, and at the best of Nespresso's interest.

A day in the life of...

• Provide B2B Sales Support by supporting the execution of channel related projects and events, e.g. by supporting project-related stakeholder communications
• Execute business excellence support (i.e. reporting, process and tools) and all Sales Support administrative tasks
• Support Field Sales, e.g. by implementing merchandising initiatives in the B2B Channels, both on- and offline.
• Support in business performance analyses, manage C4C, Nessoft, SAP Hana, Customer database, Service Packages, Subscription and Skyline platform
• Assist in the definition of key performance indicators for the B2B sales channels and collect data as input for reporting on market performance KPIs
• Manage Market default set-ups (customer preferences, alert triggers, ordering parameters...)
• Cross-functional follow-up and corrective actions in coordination with line management
• Reporting & P&L - Monitor overall FTE impact of telemetry and its costs & benefits

What will make you successful

• Bachelor's degree in Commercial, Sales, Marketing, Economics or equivalent
• At least 2 years of commercial experience (i.e. customer service experience, sales support & administration experience)
• Is at ease with new technologies and telecom as well as numerically inclined
• Has experience with MS Office, and SalesForce would be an asset
• Has experience in Project Management and presentation
• Good communication skills and stakeholder management.

Nestle is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

PETALING JAYA, MY, 47810

PETALING JAYA, MY, 47810