Job Description

About the Role
We are seeking a Lead QA Engineer to join our growing team. The ideal candidate is an experienced QA professional with strong hands-on testing expertise in product development, and leadership skills. You will collaborate closely with developers, product owners, and users to ensure a seamless product experience through continuous testing, improvement, and innovation. Open to Malaysian citizens and PR holders only.
Key Responsibilities

• Lead and manage QA operations for assigned projects, ensuring high-quality deliverables.

• Act as the main point of contact between the QA team, partners, and clients.

• Identify suitable QA processes, techniques, and test coverage for each project.

• Design, plan, and prioritize test strategies and test cases based on requirements.

• Oversee test execution, defect reporting, and quality assessments.

• Drive process improvements and the adoption of best practices across the QA team.

• Mentor and guide QA and Junior QA Engineers in executing test activities.

• Troubleshoot and resolve project issues to minimize delivery delays.

• Provide constructive feedback to enhance team efficiency and product quality.

• Maintain effective communication with all stakeholders.

Requirements

• Bachelor's degree or equivalent experience.

• Minimum *6 years of experience* in software testing, including:

• Leading a QA team of at least 3 members.

• Performing functional, regression, sanity/smoke, and system testing.

• Developing test strategies, plans, and test cases.

• Managing defect tracking and test management tools.

• Strong testing experience in product development.

• Excellent *spoken and written English*.

• Familiar with *epics and user stories* in Agile environments.

• Demonstrated ability to *contribute ideas* and continuous improvements -- not limited to testing outcomes.

• Ability to work effectively in a *multi-tasking, fast-paced environment*.

• Strong analytical, decision-making, and interpersonal skills.

• Possess recognized testing certifications (CTFL / CPRE / CTAL / TMMi Professional).

• Familiarity with *Agile, DevOps, and CI/CD* methodologies is an advantage.

Skills Required