Job Description

Data Centre Outsourcing & Third-Party Risk Management Lead

Location: Cyberjaya, Selangor, Malaysia -- Data Centre Environment (Banking & Finance Sector)

Salary: RM 17,000/month + Fixed Allowance of RM950/month

Permanent | Onsite | Hands-On Leadership Role

About the Role

We are seeking a Data Centre Outsourcing & Third-Party Risk Management (TPRM) Lead to oversee service delivery, vendor governance, and infrastructure risk compliance across outsourced data centre operations. This role acts as a critical bridge between the organisation and external data centre providers, ensuring service reliability, security, and regulatory adherence in line with strict banking and technology governance standards.

This is not a typical "data centre operations" role -- it requires strategic oversight with hands-on execution across SLA governance, vendor risk control, facilities compliance, and resilience assurance.

Key Responsibilities

Govern day-to-day service delivery and operational performance of outsourced data centre vendors, ensuring full adherence to SLAs, KPIs, and contractual obligations Drive Third-Party Risk Management (TPRM) lifecycle -- including vendor due diligence, risk assessments, remediation tracking and periodic reviews Coordinate planned maintenance, incident response, change requests, and recovery activities Monitor capacity, environmental health, and facility performance metrics, including UPS and critical infrastructure Ensure vendor compliance with security, safety and regulatory frameworks such as RMiT, TVRA, PCI-DC, Uptime Institute, and MAS technology guidelines Participate in site inspections, operational audits, and control validations Liaise with internal compliance, IT, procurement and risk teams to address escalations Maintain accurate documentation across contracts, assessments, and service performance records Provide timely operational and risk reports to management / governance boards

What We're Looking For

Bachelor's Degree in Computer Science / Information Technology or equivalent professional qualifications 8+ years' experience in data centre facilities management, vendor outsourcing oversight, contract governance or infrastructure risk management -- ideally within Banking / Financial Services / IT Infrastructure environments Proven understanding of TPRM processes, audit frameworks and vendor governance methodologies Hands-on exposure to data centre environments, including facilities infrastructure (UPS, cooling, power, etc.) Strong coordination and stakeholder management skills with an ability to act fast on operational or compliance issues Independent, detail-driven and proactive in enforcing operational resilience and risk control

Why Join Us?

This is a strategic and high-impact role at the intersection of operations, risk, and vendor management. You'll own service governance over mission-critical infrastructure, while shaping best-in-class third-party risk oversight in a highly regulated environment.

Application Process: If you possess the required skills and are ready to take on a dynamic role, we encourage you to apply. Share your resume at farisya@u3infotech.com

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Job Types: Full-time, Permanent

Pay: Up to RM20,000.00 per month

Benefits:

Opportunities for promotion Professional development
Ability to commute/relocate:

Cyberjaya: Reliably commute or planning to relocate before starting work (Required)
Location:

Cyberjaya (Required)
Work Location: In person