Job Description

The Tier 2 Mobility Specialist oversees escalated Global Mobility issues, ensuring compliance in immigration, tax, and legal matters while coordinating relocations and collaborating with internal and external stakeholders. They analyse cost projections, drive annual pay reviews, and support the development of Global Mobility policies, while providing training and education to stakeholders.

• Providing support in addressing escalated employee and/or manager Global Mobility issues from Tier 1 GBS, escalating to COE or HRBP when necessary.
• Coordinating relocation efforts among stakeholders and third-party service providers.
• Collaborating with global mobility colleagues, HR teams, Line Manager, external vendors, and other stakeholders to effectively manage the assignment population.
• Ensuring total compliance in immigration, social security, tax, and legal matters for all global relocations annually.
• Partnering with external vendors to deliver high-value and exceptional services for Global Mobility-related services.
• Conducting briefing sessions for Assignees & Permanent Transfers.
• Analysing and preparing cost projections for business approval for assignments and relocations.
• Managing assignment documentation and providing instructions to payrolls and shadow payrolls as needed.
• Advising the business on potential assignment or working arrangements from a tax, social security, reporting, and immigration perspective.
• Interacting with payroll teams globally to implement assignee compensation and analyse monthly reports.
• Driving the annual pay review process and MIP process for Long Term Assignees, including preparation, planning, execution, and communication.
• Preparing annual (and in some instances quarterly) exchange rate reconciliations for Long Term Assignees.
• Providing guidance to key stakeholders on Global Mobility policy, processes, and associated assignment considerations to ensure compliance.
• Handling Global Mobility survey submissions and bench marking data.
• Assisting in reviewing and developing global mobility policies to meet business requirements and best practices.
• Generating ad-hoc reports and analyses as needed to address information requests across the organisation.
• Supporting the provision of training and education to HR and the Business on all aspects of Global Mobility policies and systems.
• Undertaking other duties as assigned.

Develop Expertise in Mobility Processes|Competitive CompensationService Delivery:

• Demonstrated experience in operating within a multinational and multilingual environment, both locally and remotely.
• Proven ability to manage multiple tasks, adhere to deadlines, and uphold high-quality work standards.
• Highly organised and detail-oriented, capable of functioning effectively both independently and as part of a team at all hierarchical levels.
• Displays curiosity and initiative in resolving tasks promptly and efficiently.

Technology Enablement:

• Proficient in utilising MS Office and other essential business tools.
• Experience with the Assignment Pro system is required, and familiarity with SAP SuccessFactors HRIS and ServiceNow HR Service Delivery suite is advantageous.
• Knowledgeable about compliance requirements in immigration, social security, tax, and legal matters.

Development of Self and Others:

• Comfortable ensuring stakeholders are well-trained in relevant user processes to promote an error-free work approach.
• Capable of providing targeted feedback to individuals and groups, facilitating large-scale education and training programs, and driving strategic improvements.
• Proactively utilises problem-solving skills to contribute to the development agenda of the GBS and implement extensive training initiatives.

Language and Communication:

• Proficient in English, as it is the primary language used within the organisation
• Confident in delivering services and engaging in high-quality interactions with business partners and customer groups.
• Adaptable in selecting the most suitable communication method for various situations to ensure effective audience engagement and successful outcomes.
• Proficiency in one or more additional foreign languages, such as Indonesian Bahasa, Chinese, Thai, Arabic, French, German, Italian, Dutch, Spanish, Polish, or Portuguese, is highly advantageous.

Qualifications/Experience:

• A bachelor\'s degree is required.
• Minimum of 6 to 7 years of experience in handling mobility processes, encompassing both front and back-end operations.
• At least 3 years of experience in a Reward, HR, or business-related role.
• Preferred experience with expatriate programs and knowledge of expatriate assignment compensation and payroll.
• Familiarity cost estimation and balance sheets is necessary.

Key Stakeholders:

• Engages with employees, managers, HR Centres of Excellence, HR Business Partners, Operations, Finance, third-party vendors, and regulatory bodies.

Scope of Role:

• Regional focus.

Our client specialises in offering functional and nutritional solutions to the food, beverage, and pharmaceutical sectors.

• Develop Expertise in Mobility Processes
• Competitive Compensation

Michael Page