Tiktok Admin (customer Service)
Nilai, M05, MY, Malaysia
Job Description
The Tiktok Admin (Customer Service) supports customer service operations during live sessions and handles administrative tasks specific to the TikTok channel to maintain smooth e-commerce operations.
s
Live session support - chat handling, order tracking, voucher application, and live admin coordination. Customer engagement - responding to inquiries, managing feedback, and handling issue escalation. Order processing support - verifying paid orders, ensuring fulfilment accuracy, and coordinating returns or missing items.
Qualifications & Experience
Minimum SPM or Diploma in any field. Fresh graduates are encouraged to apply. Basic understanding of TikTok or TikTok Shop operations is an advantage. Experience supporting live commerce operations is a plus. Good communication and coordination skills. Detail-oriented, organized, and proactive. Able to work in a fast-paced environment and coordinate with cross-functional teams. Good communication skills, especially when supporting customer service during live sessions.
Job Type: Full-time
Pay: RM1,700.00 per month
Benefits:
Additional leave Dental insurance Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance Work from home
Ability to commute/relocate:
Nilai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
How long is your notice period?
Work Location: In person
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Job Detail
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Job IdJD1316888
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNilai, M05, MY, Malaysia
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EducationNot mentioned