Job Description

Description Primary Objective: Carry out transaction processing for various channels Manage transaction processing related queries and escalations Manage cancellation and creation for all funds Key Responsibilities: Expertise in documentatio Description Primary Objective: Carry out transaction processing for various channels Manage transaction processing related queries and escalations Manage cancellation and creation for all funds Key Responsibilities: Expertise in documentation processes and activities related to transaction management Possess strong stakeholder management and engagement skills to be a liaison point for all internal and external stakeholders Lead, motivate and manage the Teams and resolve escalated issues. Review and improve on policies, guidelines, work processes, operations manual/procedure, documents etc to strengthen the monitoring and controls, smoothen the operational flows or improve the business support services and alignment to the relevant Group policies and guidelines. Ensure adherence to regulatory, risk and compliance requirements Balance resource allocation among teams based on demand and priorities Continuously drive improvements and enhancements to operational efficiency. Support implementation of initiatives and take the lead on the PRS/UT system change project. Ensure no slippage on timelines and completion of actions. Ensure team members follow the standards and practices of their functional expertise. Ensure timely and accurate transaction processing and creation cancellation advices for all funds. Ensure all audit queries (internal and external) are attended to promptly Provide cross support to other teams and sections within RHBAM Operations where required. Help empower the team to work independently and self manage Requirements Requirements: Diploma - . Degree or Diploma in Banking & Finance, Economics, Statistics, Project Management , Asset Management, Unit Holders Registry, Custodian, Company Acts and will verse in Microsoft Office.. - Nil 8-10 years' experience in related Financial Services Industries or Asset Management Proficiency in MS Office tools and RHBAM core systems 5 years of Transfer Agency knowledge Strong understanding of regulatory requirements. Profound analytical, logical thinking, and problem solving skills Strong business writing and presentation skills Stakeholder management & engagement Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards