Tm, Affluent & Sgpore
Job Description
Description Primary Objective: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank\'s products and services towards customer satisfaction. Key Responsibilities: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank\'s products and services towards customer satisfaction. Requirements Requirements: Bachelor Degree - Any related field(s). Preferably with working experience in customer service, telemarketing, call center or any other related roles which requires frequent interaction with customers Pleasant personality with excellent verbal and written communication skills. Excellent telephone etiquette Able to work independently with minimum supervision Strong oral communication and problem solving skills High customer service orientation Preferably computer literate Good stress management Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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Job Detail
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Job IdJD945720
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned