Tour Operation Executive

Kuala Lumpur, Malaysia

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Duties & Responsibilities:

Ability to plan and develop corporate travel itineraries or programs.
Able to supervise and handle booking enquiries and customers requests from the channels comes through phone and emails, as well as providing solutions for any issue related to customers.
Ensuring the compliances of relevant travel policies and procedures.
Able to maintain trustworthy relationships with company\'s business service providers.
Organising travel operations including reservations, transportation venue and payments collection to ensure smooth tour arrangement.
Ability to work closely with resort/hotels operators for accommodation arrangement and other departmental support functions.
Reporting to manager for tasks that may be assigned from time to time.

The Talent:

Minimum Certificate or Diploma in Tourism or Hospitality studies or relevant field of studies.
Previous experiences in customer service or hospitality industry preferred.
Great problem-solving skills is an added advantage.
Ability to handle multiple tasks simultaneously.
Ability to work with minimum supervision.
Excellent communication skills and service-oriented with good interpersonal skills.
Proficiency in MS Office.

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