Job Description

• Requires candidates with minimum 2 years of working experience in the Travel industry.
• Fresh graduates with relevant backgrounds and willing to learn are welcomed.
• Require Language(s) (write, read & speak) - English & Mandarin.
• Outspoken & soft-spoken person.
• Good follow up skill and highly attentive to enquiry.
• Comfortable working with computer and mobile phone in long hour.
• Basic computer skill (Outlook, Excel, Words and PowerPoint).
• Willing to travel when necessary (company will provide allowance if necessary).

Responsibilities

• To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities.
• To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus).
• To compile and maintain records of business transactions to ensure all documentations are properly filed.
• Recording orders for all related tour services.
• To provide full support for tour packages sales and departures.
• To educate customers and partners on products, destination knowledge, and provide all relevant customer support.
• To participate in all field work, including Airport duties and travel fairs.

BenefitsTour Operations (Johor Region)Job Summary: The role of a Tour Operations plays is pivotal to the travel industry. They are responsible for designing, organizing, and managing travel packages and itineraries that offer travelers unique and memorable experiences.Reporting to: Head Of Southern BranchSalary: RM2500 - 3500 (Depending on candidate\'s experience)Location: City Square Office Tower, Jalan Wong Ah Fook, Johor Bahru

• EPF / SOCSO / PCB

• Annual Company trip (For Confirmed Employees)
• Group PA insurance (For Confirmed Employees)
• Yearly Bonus depending on Company performance and reflect to Individual performance
• Twice performance appraisal review annually to identify room for improvement process
• Outpatient medical coverage from registered clinics
• Employee price for travel packages (For Confirmed Employees)
• Company uniform provided
• Travelling claims by receipt
• Monthly training arrangements from Company
• Exclusive employee HR software applications (leaves, claims, payslips etc)
• Atleast once a year Team Building arrangements
• Monthly / Weekly Company sports & recreations for everyone

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Company Trip
• Performance Bonus
• 5 Working Days
• Flexible Working Hours
• Staff Discount

SkillsTour planning Destination knowledgeImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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