Job Description

• Perform transaction processing duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set.
• Work with team to deliver superior customer service by driving operational performance ie. meeting SLAs - timeliness and accuracy, reducing costs, driving operational efficiency, and reducing operational risks
• Ensure awareness and full compliance of trade finances rules, regulations, policies, guidelines, procedures, and practices.
• Provide technical support to Relationship Managers of trade finance related matters.
• Evaluate and recommend solutions to problems through data analysis, technical experience, and precedent.
• Assist the team management in the development of team members by guiding, coaching, and supporting other team members.
• Support the roll-out of appropriate quality management systems in the and other initiatives by the Bank.
• Ensure due care and diligence is exercised on day-to-day operational matters relating to Trade Based Money Laundering, sanction compliance, transaction screening, by acquiring relevant knowledge and training; thus, providing support to superiors and subordinate.

• Candidate must possess at least Barchelors Degree / Professional Degree. Fresh Graduate or 1-2 years working experience in the relevant field.
• Adaptability and a willingness to learn.
• Strong team player with strong interpersonal an excellent communication skill.
• Meticulous, quality and service oriented, with the ability to perform critical evaluation and provide effective solutions.
• Resourceful and able to work effectively under pressure as an individual as well as in a team.
• Proficient in the use of Microsoft Office tools/applications will be added advantage.

OCBC Bank