Job Description

• Critical thinking and problem-solving skills to address operational challenges, resolve customer complaints, and make data-driven decisions.
• Strong verbal and written communication skills to interact with customers, communicate expectations to staff, and collaborate with management.
• Familiarity with inventory management systems and procedures.
• Strong leadership and interpersonal skills to motivate and inspire team members.
• Flexibility to adapt to changing business needs, handle pressure in a fast-paced environment, and make quick decisions when necessary.
• Knowledge of food safety regulations and best practices.

ResponsibilitiesPrincipal Accountabilities:Sales and Financial Management:

• Monitor daily sales performance and strive to achieve sales targets.
• Analyze sales data, identify trends, and implement strategies to optimize revenue.
• Control costs of goods sold (COGS) by managing inventory levels, pricing strategies, and waste reduction initiatives.

KPI Monitoring:

• Track key performance indicators (KPIs) such as sales per labor hour, average transaction value, and customer satisfaction scores.
• Use KPI data to identify areas for improvement and implement action plans to enhance store performance.

Inventory and Stock Control:

• Manage stock levels and conduct regular stock checks to prevent shortages or excess inventory.
• Optimize stock rotation and minimize waste through efficient inventory management practices.

Waste Management:

• Monitor food waste levels and implement strategies to reduce waste, such as portion control measures and inventory rotation.
• Collaborate with the kitchen team to minimize food spoilage and ensure freshness.

Manpower Management:

• Supervise and allocate tasks to team members to ensure smooth operations and optimal customer service.
• Schedule shifts and manage staffing levels based on business demand and labor budgets.
• Train, mentor, and evaluate staff performance to maintain a high-performing team.

Benefits

• Accommodation provided
• Salary Range : RM 2500 ++
• Training is provided
• Uniform
• EPF/SOCSO
• Career Development
• Personal Development
• Performance Bonus
• Annual Leave/ Sick leave
• Panel Clinic
• Working Location : Setapak, Kepong, Sg Buloh, Sg Long, Shah Alam and Subang

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