Job Description

Position Summary:-

The trainer is responsible for planning, developing, and delivering training on Info-Tech's Human Resource Management System (HRMS) to internal and/or external users. This role ensures that the users understand how to use our HRMS modules effectively for HR operations such as attendance, payroll, leave, claims, learning management system (LMS), time management system (TMS), and others.

Main Responsibilities:

1. Training Delivery

Conduct HRMS training sessions for new and existing users.

Deliver training for different user groups, e.g. HR, managers, employees, and system administrators.

Demonstrate HRMS features, workflows, and best practices in a clear and user-friendly way.

2. Training Materials & Documentation

Develop and update training materials, including slides, user guides, FAQs, quick reference guides, and training videos.

Ensure all training content is aligned with the latest HRMS features and system updates.

Customize training materials based on client/company policies and requirements.

3. User Support & Engagement

Provide post-training support and clarification to users.

Collect feedback from participants to improve future training sessions.

Work closely with HR, Implementation, and Support teams to understand user issues and training needs.

4. System Knowledge & Continuous Improvement

Maintain a strong understanding of HRMS modules.

Keep up to date with new system features, enhancements, and HR best practices.

Suggest improvements to training processes, tools, and documentation.

Main Requirements:

1. Education & Experience

Degree in Human Resource Management, Business Administration, IT, or related field.

Minimum 1-3 years of experience in HR, HRMS/HRIS, software training, or system implementation will be an added advantage.

HRD Accredited Trainer certification.

2. Skills & Competencies

Good understanding of HR processes (payroll, leave, attendance, claims, etc.).

Strong presentation and public speaking skills.

Able to explain system features in simple, easy-to-understand language.

Good communication skills in English, BM and Mandarin.

Comfortable with technology, web-based systems, and MS Office tools.

Patient, customer-oriented, and able to handle different levels of users

The Package:

Basic Salary (RM4,300-RM4,600) Meal Allowance Annual Leave Medical Leave Medical Benefit and Group Hospitalization Insurance Working Hours: 9:00 AM - 6:00 PM (Mondays - Fridays)
Off Days: Saturday & Sunday

Job Types: Full-time, Permanent

Pay: RM4,300.00 - RM4,600.00 per month

Benefits:

Maternity leave Meal allowance Opportunities for promotion Professional development
Work Location: In person