Job Description

About the Role

Location

Malaysia

Selangor

Petaling Jaya

Company

Siemens Energy Sdn. Bhd.

Organization

Grid Technologies

Business Unit

Service

Full / Part time

Full-time

Experience Level

Experienced Professional

A Snapshot of Your Day

The Field Service Engineer reports directly to the Head of Operations, working closely with the Local, Regional & HQ teams.

How You\'ll Make an Impact

• Within the context of Switching & Non-Switching equipment, you will be tasked to coordinate, supervise, advise on service tasks such as installation, commissioning, upgrades, and routine maintenance independently and being able to identify & resolve technical problems and makes analysis through remote or on-site activity.
• Comfortable with digital/tech tools such as remote gear & usage of various software
• Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment.
• Adheres to defined processes and applicable laws.
• Contributes to customer satisfaction by performing Service work according to customer order and expectation
• Maintains a good relationship with both internal & external customers
• Prepares all documents and reports to be signed by the customer representative
• Solves problems equipment failure and makes recommendations
• Applies safety rules and safe practices as well as environmental responsibilities
• Reports unsafe practices and incidents

What You Bring

• Degree/ Advance Diploma or equivalent working experience (Electrical / Mechanical Engineering) with more than 7 years\' working experience
• Hands-on experience & knowledge on Electrical / Transmission Products and Services (switching & non-switching equipment)
• Have relevant technical / site experience on High Voltage equipment
• Must be comfortable handling different technical and non-technical presentations
• Able to communicate well within different levels of the organization, both internal and external
• Understands that there are cultural differences and copes with them effectively
• Ability to improvise and willingness to experience unpredictable situations
• Positive attitude to work in challenging environment and in adopting inspiring culture
• Professional English required, where additional Asian languages will be a benefit.
• Must be mobile both locally and regionally.

About the Team

Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we\'re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://bitly.ws/ZFwV

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Embark on Siemens Energy\'s Field Service Development Plan
• Be a trusted advisor to both your Internal and External Stakeholders
• Develop your technical and soft-skills working with cross-functional teams
• Take on a higher level of technical and leadership responsibilities within local and regional teams
• Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform

Jobs & Careers: https://jobs.siemens-energy.com/jobs

Siemens Energy