Travel Centre Executive (mandarin & Cantonese Speaker)

Petaling Jaya, Selangor, Malaysia

Job Description


Mohon

Kelayakan

To be successful in this role, you will need to have:

  • Ability to communicate in Mandarin & Cantonese.
  • Interactive personal skills with the team and customer environment as well as adapt to change
  • Ability to work in a fast-paced environment
  • SPM leavers who are interested in starting their career in a call center are also encouraged to apply - Full Training Provided.
  • You are required to work on rotational shifts.
  • Working experience in the service industry will be an added advantage for this position.
Tanggungjawab

As a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

If this sounds like something you may be a good IT for, Read ON!!

You will play an important role in:
  • To handle all inbound calls pertaining to hotel reservations and travel product information and other inquiries.
  • To exceed customers\' expectations in terms of customer service & accurate information.
  • To be able to provide information related to travel and tours for customers\' convenient traveling.
Manfaat

How this career will benefit you:
  • Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
  • STAR - System for Appraisal & Rewards - The STAR training is to help Aegis employees to identify their weaknesses and to develop future leaders for the company.
  • Additional benefits - Shift allowances, Performance incentives, and Overtime claims
Are you ready to make that career shift? Trust us, this role is always on-demand and you will grow a great portfolio with us. This opportunity does not come often. Apply now and we will talk to you soon.

Manfaat tambahan
  • Annual Leave
  • EPF / SOCSO / PCB
  • Allowance Provided
  • Overtime Pay
  • Training Provided
  • 5 Working Days
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Job Detail

  • Job Id
    JD973249
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned