To be successful in this role, you will need to have:
Ability to communicate in Mandarin & Cantonese.
Interactive personal skills with the team and customer environment as well as adapt to change
Ability to work in a fast-paced environment
SPM leavers who are interested in starting their career in a call center are also encouraged to apply - Full Training Provided.
You are required to work on rotational shifts.
Working experience in the service industry will be an added advantage for this position.
Tanggungjawab
As a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
If this sounds like something you may be a good IT for, Read ON!!
You will play an important role in:
To handle all inbound calls pertaining to hotel reservations and travel product information and other inquiries.
To exceed customers\' expectations in terms of customer service & accurate information.
To be able to provide information related to travel and tours for customers\' convenient traveling.
Manfaat
How this career will benefit you:
Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
STAR - System for Appraisal & Rewards - The STAR training is to help Aegis employees to identify their weaknesses and to develop future leaders for the company.
Additional benefits - Shift allowances, Performance incentives, and Overtime claims
Are you ready to make that career shift? Trust us, this role is always on-demand and you will grow a great portfolio with us. This opportunity does not come often. Apply now and we will talk to you soon.
Manfaat tambahan
Annual Leave
EPF / SOCSO / PCB
Allowance Provided
Overtime Pay
Training Provided
5 Working Days
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
Maukerja
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