Job Description

Trust & Wills Operations Executive

Location:

Kuala Lumpur

Contract:

6-Month Contract

Salary:

Starting amount RM3,500

Working Hours:

Monday - Friday | 8.45am - 5.45pm

Contact:

012-4960746 (Haiman)

Email:

haiman.k@aislingconsulting.com

Job Summary

We are seeking a meticulous and service-oriented

Trust & Wills Operations Executive

to support the daily operations of will drafting, document management, and client servicing. You will play a key role in ensuring that all processes run smoothly, efficiently, and in full compliance with policies and regulatory requirements.

Key Responsibilities

Draft, amend, and finalise wills using approved templates. Manage safekeeping, custody, tracking, and retrieval of wills. Handle inquiries from clients, agents, and internal teams. Review legal documentation related to wills and trustee services. Support internal and external audits with accurate and complete documentation. Prepare operational and management reports. Assist in workflow improvement, automation initiatives, and system enhancements. Conduct and document User Acceptance Testing (UAT). Train and guide new team members when needed. Provide backup coverage for team members as required. Undertake ad-hoc tasks assigned by Management.

Requirements

Diploma/Degree in

Law, Business, Finance, Administration

or related fields. Experience in

estate planning, wills/trust operations, legal documentation

, or financial services is an added advantage. High attention to detail with strong sense of confidentiality and accuracy. Good communication, analytical, and stakeholder management skills. Able to work independently with a strong sense of responsibility and professionalism. Proficient in Microsoft Office and comfortable handling documentation-heavy tasks.
Job Types: Full-time, Contract
Contract length: 6 months

Pay: From RM3,500.00 per month

Benefits:

Opportunities for promotion Professional development
Education:

Diploma/Advanced Diploma (Required)
Work Location: In person