Job Description

You desire impactful work.



You'reRGA ready



RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 500 Company and listed among itsWorld's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.



General Summary

RGA SEA and Hong Kong Underwriting& Claims' team is looking for an enthusiastic, energetic, smart candidate for supporting UW and claims operations based out of Kuala Lumpur, Malaysia on a full-time basis. If you are passionate about servicing clients and running efficient operations, then this role could an exciting opportunity for you.



Principal Duties& Responsibilities (Essential Functions)

Case setup:

Assist in efficient set-up of new Individual and/or Group life coverage (underwriting and claim referral cases) into RGA systems as per laid down process and agreed timelines. Allocating the referrals to Underwriters / claim adjudicators on daily basis according to their authorities and availability. Review and verify basic information provided on life / health insurance applications and supporting documents. Conduct capacity check for cases.

UW/Claims operations:

Prepare and handle various kinds of monthly/quarterly UW reports, dashboards, assist in preparing project status updates/ reports, MS Power point slide deck etc. Coordinate, manage and communicate with other RGA teams like administration and / or RGA's clients to reconcile any received cessions / statements, confirm placement details, clarify, and resolve statement or placement discrepancies etc. Update various internal records within the department.

Communication:

Manage internal and external queries and access requests for RGA's Underwriting guidelines portal.

Logistics and other ad hoc tasks:

Assist / co-ordinate for arranging logistics for internal meetings, client workshops, seminars, webinars etc. Assist team or manager for ad hoc projects including system testing (UAT) etc. Assist on other ad hoc tasks as assigned by the team/manager. Ability to follow instructions and work within timelines.

Qualifications:

Strong attention to detail and a meticulous approach to work. Quick learner with the ability to adapt to new tasks and challenges. Background in biochemistry, which will be beneficial in understanding complex cases. Excellent communication and coordination skills. Ability to work independently and as part of a team. Open to consider fresh graduate applicants

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What you can expect from RGA:

Gain valuable knowledge from and experience with diverse, caring colleagues around the world. Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential.