Job Description

• Working closely with the Unit Manager to drive sales and increase profitability.
• Coaching, developing, and leading a team to achieve fantastic results.
• Good communication skills at all levels.
• Basic understanding of HR processes and procedures.
• Complete administration, stock take and banking / finance duties.
• Ensure that our restaurants look presentable and vibrant.

Responsibilities

Human Resources:

• Effective staff management, including motivation, development, performance management, recruitment at site.
• Organizing formal training with the Human Resources Department, providing structured on-the-job training, and identifying and addressing individual training needs.
• Overseeing work schedules for all employees to ensure full value is always offered to our clients and residents.
• Oversee the annual appraisals of all staff and conduct disciplinary action when required in conjunction with Operations Manager.

Implementation of Standards:

• Ensure that the preparation, presentation, and service is carried out promptly according to Sodexo standards.
• Leading by example with a hands-on knowledge and involvement of all aspects of the catering operation striking an effective balance between this and the administrative duties.
• Delegating and instructing staff to ensure quality food service is always carried out.

Food Safety:

• To comply with all statutory and Sodexo obligations regarding food safety, HACCP and hygiene standards.
• Achieve zero proven food borne illnesses or unfit food incidents.
• SEQ/ SHE manual and procedure
• Ensuring the kitchen and service team has adhere a working knowledge of and administers all food safety and HACCP practices / requirement.

Menu Planning and Merchandising:

• To plan the menu together with the Head Chefs, for each operation\'s requirement.
• Establish an ongoing marketing / promotions campaign and ensure all staff carry this out.
• To maintain and continuously improve food services and standards.

Finance:

• To manage all aspects of the food service, to ensure a sustainable financial result is achieved in line with the set budget.
• Manage the accounting and bookkeeping function with legible, precise, accurate and timely completion of the GRR, time sheets, stock take, payroll and other documents as required.
• Maintain the security of float, cash, equipment, stock and maintenance of the premises.
• To actively pursue and achieve budget targets and assist in budget compilation where appropriate.
• Reporting on actual business income to the Operations Manager on a monthly or as needs basis.

Client Retention:

• Establishment and maintenance of sound business relationships with client and site managing team clients to ensure maximum business retention.
• To deal professionally with Customer feedback.
• Appropriate follow-up on client meetings and requirements with applicable correspondence, reports, and proposals as necessary.

Innovation:

• Constantly refining and improving the operations and encouraging and recognizing innovation and incorporating innovations into work procedures.
• Development of new initiatives in all aspects of the business.

General:

Responsible for the overall daily outlet operations.

• Liaising with any contractors, agencies, and suppliers to ensure the services we offer are of a standard pleasing to the clients and guests alike.
• Ensuring purchasing is always in accordance with Sodexo policy and practicing accurate and safe stock control.
• Having a working knowledge of all Sodexo quality manuals and implementing all policies and procedures as per contract requirements.
• Reporting to the Operations Manager when and as required to do so for the effective overall management of the site.
• Completing and remitting any weekly or monthly reporting as required by Sodexo in an accurate and timely fashion.
• To maintain and continuously improve the efficiency and profitability of the operation.

Benefits

• A competitive salary
• Free meal whilst working
• Full training and induction of the Sodexo way of working
• Opportunities for training, development and promotion
• Performance Bonus
• Free Uniform
• Insurance

Additional Benefits

• Annual Bonus
• Allowance Provided
• Training Provided
• Performance Bonus
• Company Trip
• Staff Meal
• 5 Working Days
• Staff Discount
• Staff Activities

Ricebowl