Good proficiency in English are prioritize for this role
Proficiency in Traditional & simplified mandarin (read, type)
Have no issue to work on 24 hours rotational shift (9 hours per shift including 1hour break time)
Willing to commit 5 days per week
Have no issues to be based at Subang Jaya
Tanggungjawab
Handling all inbound/outbound calls and email pertaining to the customer general inquiries, complaints, comments, feedbacks, and other raising issue related to the company\'s product
To exceed customer\'s expectation in term of customers service & accurate information
Work in team to achieve the required KPI elements and SLA