User Operations
Kuala Lumpur, M14, MY, Malaysia
Job Description
User Operations professional
Remote work available initially
About the Role
We are looking for a User Operations professional to optimise the end-to-end user journey and drive growth for our investment and trading products. You will work closely with product, marketing, and data teams to improve conversion, engagement, and retention.
Key Responsibilities
Manage and optimize the full user lifecycle: registration, onboarding, activation, trading, and retention. Design and execute growth initiatives such as campaigns, task systems, and referral programs. Analyze user behavior and conversion data to identify improvement opportunities. Collaborate with product teams to enhance user experience and operational efficiency. Monitor performance metrics and continuously refine operational strategies.
Requirements
2+ years of experience
in user operations, product operations, or growth roles -- ideally insecurities, trading, or financial platforms
. Experience working with investment, wealth management, or trading products is preferred. Strong understanding ofuser growth funnels and conversion optimization
. Comfortable working with data and analytics tools. Good communication skills highly preferred.Job Type: Full-time
Pay: RM3,000.00 - RM6,000.00 per month
Work Location: In person
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Job Detail
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Job IdJD1401337
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned