Job Description

"To be the most loved everyday food and groceries destination!" - that\'s our mission at foodpanda (small \'f\').

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

About The Job:

The Vendor Communication Associate will be expected to plan communication strategy on messaging approaches, and execution of planned digital distribution . You are also required to tailor communications for a variety of channels and audiences and keep messages simple and clear. You will be reporting directly to the Vendor Experience Lead.

Requirement:

• Send communications to the vendor via Emails, Whatsapp, and SMS. Coordinate and manage vendor communications with all local & regional business stakeholders
• Ensure approved communications are executed in a timely manner
• To increase Restaurant Portal adoption for new and existing vendors
• Take charge of vendor education for the country, working with regional stakeholders to create attractive content and syllabus.
• To create and manage the "Partner Community" platforms and increase engagement

• Excellent communication skill and copywriting skills for vendor communications
• Experience in using Braze, Infobip, Canva & Insider is a plus
• Fluent in writing and communicating in English and Bahasa Malaysia is a plus
• Able to create the graphic design & videography
• Able to work under pressure and fast pace environment

Foodpanda