Job Description

?? Virtual Receptionist (Mandarin) - 5-Star Luxury Hotel Project ??, ?? up to MYR 6,000, Teleperformance Malaysia WP Kuala Lumpur ????? - Ricebowl
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Virtual Receptionist (Mandarin) - 5-Star Luxury Hotel Project
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MYR5,000 - MYR6,000 Per Month
KL City,
Fresh Graduates
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Posted 43 minutes ago o Closing 8 Jan 2026
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• Jalan Ampang 303 Kuala Lumpur WP Kuala Lumpur Malaysia 50450

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What We're Looking For

• Fluency in Mandarin (spoken and written) - English proficiency is an added advantage.
• Background in hospitality, hotel receptionist, or customer service is preferred.
• Strong communication, problem-solving, and multitasking skills.
• Ability to create a warm, professional guest experience virtually.
• Willing to work onsite in a professional office environment.
• Willing to work rotational shift

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About the RoleWe are looking for a Virtual Receptionist (Mandarin-speaking) to support a prestigious 5-star hotel project. In this role, you will assist hotel guests virtually through email, live chat, and outbound calls-providing the same high-quality service as an in-person receptionist, but without face-to-face interaction. Candidates with a background in hotel front desk or hospitality will have an advantage.
What You'll Do

• Handle guest inquiries and requests via email, chat, and outbound calls.
• Support guests with reservations, booking changes, and general hotel information.

Skills Required