Job Description

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the departmentUOB Innovation Hub 2 (IH2) is a UOB-wholly owned subsidiary and a centre of excellence situated in Malaysia, providing a broad range of services to support the UOB Group. We are dynamic and passionate about delivering innovative financial solutions that enables business growth and transformation.UOB\'s purpose is \'Building the future of ASEAN\'. UOB IH2 is expanding in line with the bank\'s purpose. IH2 will grow to have multiple service lines, and in order to support our vision and ambitions, we are looking for talented and passionate individuals to be part of the team.Reporting to Group Retail AFC LeadResponsibilities and activitiesControl and Reporting

• Ensure effectiveness of the risk and control environment by supporting OET Lead with workforce management, metrics and reporting, and quality control of the AFC Ops functions.
• Ensures strong first Line of Defence control ownership including periodic assessment and quality control review.
• Proactively identifies opportunities to develop and implement quality control on key processes in AFC Ops functions.
• Creates and maintains the interface between the AFC Ops and Group functions.
• Analyse, ensure, and provide regular reporting of operational metrics to the Group Retail AFC Lead for governance forums and regulatory reporting.
• Continually seeks to improve the operational effectiveness, efficiency, and quality standards.

Organisational transformation

• Is responsible for implementing changes affecting AFC Ops functions including any changes to policy / SOP, technology adoption, process enhancements and remediation of control weaknesses / gaps
• Monitors change performance and upcoming change roadmaps, recommends enhancements, and supports the delivery of change programmes.
• Executes and integrates new capabilities as driven by global objectives / initiatives.

Stakeholder engagement

• Engages with key stakeholders (AFC Ops Functions, Group Compliance, Group Technology & Operations) in COE and Group teams to drive effective transformation
• Attends regular management and team meetings to provide updates on status of projects, initiatives and change roadmap

Leadership and capacity management

• Responsible for performance management, leave management, hiring and training in line with HR policies and best practices

Requirements

• 7-10 years of direct experience in Financial Crime, Risk Assessment or Quality Control in Financial Services, Banking or Regulatory environment
• Demonstrated capability to interpret complex requirements and be a self-starter
• Experience in large transformation programmes in a leadership position within Financial Services
• A proven track record of developing and communicating a sound strategy that addresses both short-term commitments and longer-term strategic goals
• Excellent senior stakeholder management, the ability to build constructive partnerships with diverse stakeholders and challenge where required

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