Job Description

:

We are looking for a friendly and well-presented

Hostess

to welcome and assist guests at our establishment. The ideal candidate will provide excellent customer service, manage reservations, and ensure guests have a pleasant dining experience from the moment they arrive until they leave.

Key Responsibilities:

Greet and welcome guests in a warm, professional manner. Manage reservations and walk-in guests efficiently. Escort guests to their tables and provide menus. Coordinate with servers to ensure smooth seating flow. Answer phone calls, handle inquiries, and take reservations. Assist in maintaining cleanliness and order at the reception/entrance area. Provide support to the service team during peak hours. Handle guest concerns and escalate issues to the manager when necessary.

Requirements:

Minimum SPM/Diploma in Hospitality, Tourism, or related field (fresh graduates encouraged to apply). Previous experience as a hostess or in customer service is an advantage. Excellent communication and interpersonal skills. Pleasant personality with good grooming and presentation. Ability to work in a fast-paced environment and handle multiple tasks. Willing to work on shifts, weekends, and public holidays.

Benefits:

Attractive salary and service charge. Staff meals provided. Training and career growth opportunities. Supportive and friendly work environment.
Job Types: Full-time, Part-time, Permanent, Internship, Fresh graduate, Student job
Contract length: 3 months

Pay: RM1,700.00 - RM2,500.00 per month

Expected hours: 9 - 12 per week

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person