Job Description

PARKROYAL COLLECTION Kuala Lumpur is a welcome haven for the modern-day traveller who respects the environment. Gorgeous greenery, earthy tones and sleek wooden finishes within our hotel make it the perfect hideaway from skyscrapers, shopping malls and city streets teeming with activity.There\'s more: We\'re committed to caring for the environment and your wellness which is why we\'ve opted for biodegradable packaging, filtered drinking water in every guestroom and a variety of air-purifying plants and trees serving as natural humidifiers.Straddling Jalan Sultan Ismail and Jalan Imbi, our eco-chic establishment boasts 527 rooms and suites, flexible meeting spaces and upscale F&B outlets that are guaranteed to elevate your dining experience. There\'s even a whole floor devoted to holistic wellness, featuring an exquisite spa, modern gymnasium and fitness studio, and outdoor swimming pool.Outside, Kuala Lumpur\'s premier shopping and entertainment outlets await you. Inside, kick off your shoes, relax, unwind and refresh yourself.The RoleTo ensure knowledge as basic principles for customer\'s service.To serve food and liquor to guests in accordance with the departmental standards.Have sound product knowledge of all food and Beverage menu items to advise and make recommendations to guests.To greet guests in a polite and courteous manner.Check that the quality and presentation of Food & Beverage meets the set standards before it is presented to guests.Check customer\'s satisfaction at all time during their meal.Ensure that the correct service procedures are adhered as per the Hotel\'s standard.Talent Profile1-2 years related working experienceAble to communicate in EnglishAble to work on shift, weekend, and public holidayPleasant personalityCustomer service orientedAble to multi-taskA can-do attitudeGood team workAttention to detail

Pan Pacific Hotels Group