Monitor daily production and order fulfillment activities.
Assist in resolving operational issues and escalations.
Coordinate with warehouse, logistics, and inventory teams to ensure smooth operations.
2. Documentation & Records:
Maintain accurate production and fulfillment records (daily logs, reports, etc).
Update system records for orders, shipments, and inventory as required.
Ensure compliance with company SOPs and operational policies.
3. Reporting & Analysis:
Generate daily, weekly, and monthly operational reports (order status, productivity, etc).
Identify trends or recurring issues and suggest process improvements.
4. Communication & Coordination:
Act as the point of contact between operations, customer service, and other departments.
Communicate production delays, issues, or special requirements to relevant teams.
Support ad hoc operational requests from management.
5. Process Improvement:
Assist in streamlining processes to improve efficiency and accuracy.
Support training of temporary or new staff on production and administrative procedures.
Job Type: Full-time
Pay: RM1,700.00 - RM2,300.00 per month
Benefits:
Free parking
Maternity leave
Work Location: In person
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