Job Description

For Customers

Activate the standard and agreed process flow in daily operations to satisfy the customer needs and requirements Activate the contingency plan for any emergency or the occasional customer requirement

For Company

Assist in ensuring operational practices and procedures are carried out effectively Carry out any administrative task that is required for the Service Centre in order to process material and provide network and shipment information often within tight time frames Manage the handover of paperwork to third party brokers Able to capture information and make available to the Network such as Information required for a shipment, piece / handling unit at the service centre according to the standard procedures

For Stakeholder

Activate the process flow to comply with the regulatory policy and manage the daily activities Build-up the reliable relationship to facilitate the daily operations activities?Co-ordinate within shift operations to meet operational demands at a high service quality Understand and comply with the requirement from other Gateways & Hubs Maintain the good relations and follow-up the special requirement if necessary

Processing inbound & outbound materials

Ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearance performance targets & transit time Process inbound material upon arrival & make sure material is available to the couriers and that material not going out for delivery is secured according to the Security policy & procedures Process outbound material according to the latest processes and procedures Arrange / attend physical inspections of shipments by authorities and record actions Monitor the registration / license requirements for Customs facilities Ensure that all relevant equipment is operating & take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards. Keep the process area clean & tidy, make sure it is ready for the next process cycle Manage the receipt of data / documents to assist in the preparation of import & export declarations Compile supporting documentation Screen data / documents for completeness & accuracy Source paperwork from Update data in customer databases Expand knowledge of other roles within Operations in order to carry out these functions through a rotational shift mechanism Participate in implementation of change Participate in keeping cost down through cost awareness

Job Requirements

Able to speak & write in English Able to analyze problem & situation, seek out and evaluates both numerical and narrative information to draws accurate conclusions Sets clear and realistic goals and objectives, ensure that the objectives are effectively achieved Able to makes timely appropriate choices based on accurate analysis and experience Remains calm objective and controlled in responding to urgent / demanding situations Able to stay positive and maintains effective performance under pressure Experience of working with customs clearance matters within transportation, logistics or import / export industry Must have a valid driving license

Working days:

5.5 days

Working hours:

8.30am-5.30pm (Monday-Friday), 8.30pm-1.30pm (Saturday / Sunday,

Rotational

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Job Types: Full-time, Contract
Contract length: 6 months

Pay: RM2,300.00 - RM2,800.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Ability to commute/relocate:

Johor Bahru (Johor Bahru): Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma/Advanced Diploma (Required)
Experience:

Logistics: 1 year (Required)
Language:

English (Required)
License/Certification:

driving license (Required) forklift license (Preferred)
Work Location: In person