Job Description

Responsibilities:

Supervise warehouse staff and oversee daily operations. Manage, evaluate, and report warehouse productivity to the Supervisor/Manager. Verify accuracy of orders, invoices, received goods, inventory, and deliveries. Ensure high levels of customer satisfaction through efficient receiving, identification, dispatching, and quality assurance of goods. Handle product or service issues by clarifying customer complaints, identifying root causes, providing and explaining solutions, expediting corrections or adjustments, and following up to ensure resolution. Maintain accurate records, report relevant information, and prepare necessary documentation. Monitor and maintain adequate inventory levels to meet customer demand. Assess inventory output daily, weekly, and monthly to identify productivity trends. Organize and maintain inventory and storage areas. Inspect date-sensitive products for expiration and facilitate removal or transfer as required. Perform other job-related or ad-hoc duties as assigned by the Supervisor/Manager to support cost-efficient and effective operations.

Requirements:

Proven experience in warehouse operations or supervisory role. Strong leadership and team management skills. Good knowledge of warehouse procedures, inventory control, and logistics. Ability to work under pressure and meet deadlines. Excellent problem-solving and communication skills. Proficiency in MS Office and warehouse management systems (WMS) is an advantage. Physically fit and able to handle warehouse activities. Minimum Diploma in Logistics, Supply Chain, or related field preferred.
Job Type: Full-time

Pay: From RM2,000.00 per month

Benefits:

Flexible schedule Free parking Maternity leave Parental leave Professional development
Work Location: In person