Job Description

Overview

We are looking for a reliable and detail-oriented

Warehouse Worker (Stock Picker & Packer)

to join our E-commerce Warehouse team. In this role, you will be responsible for supporting the end-to-end fulfilment process by ensuring online customer orders are picked, packed, and dispatched accurately, securely, and on time. The ideal candidate should be hardworking, well-organized, and able to perform effectively in a fast-paced e-commerce environment.

Key Responsibilities

1. Picking & Packing

Locate and collect items from warehouse shelves based on order forms or scanners. Pack items securely in appropriate boxes/packaging to avoid damage in transit. Include invoices, promotional materials, or freebies in customer orders as required.
2. Quality Control

Inspect items for damage, defects, or expiration dates before packing. Double-check order accuracy (correct item, quantity, and variant).
3. Labeling & Shipping

Print and affix shipping labels and invoices correctly. Sort and stage completed orders in the designated shipping area for courier pick-up. Coordinate with courier partners for timely handover and resolve delivery issues when needed.
4. Inventory & Stock Handling

Update inventory levels using scanners/warehouse system in real-time. Assist in receiving, checking, and recording incoming stock deliveries. Conduct regular stock counts, cycle counts, and report discrepancies. Monitor stock levels and inform supervisors of low/fast-moving items.
5. Order Fulfilment & Support

Ensure all orders are processed and dispatched within SLA (same day/next day as required). Assist in preparing for peak campaign periods (e.g., 9.9, 11.11, 12.12). Support cross-functional coordination with E-Commerce, Customer Service, and Marketing teams during campaigns.
6. Safety & Housekeeping

Adhere to warehouse safety procedures and proper handling of products. Maintain a clean, organized, and efficient work environment at all times. Ensure packing stations are stocked with sufficient materials (cartons, tapes, bubble wrap, etc.).

Requirements

Minimum SPM / equivalent qualification. Fresh graduates or entry-level candidates are welcome (training will be provided). Previous experience in warehouse/packing/e-commerce fulfilment is an advantage. Physically fit, able to handle lifting and standing for long periods. Attention to detail and commitment to accuracy. Work quickly to meet cut-off times and shipping deadlines. Basic computer skills (for order status updates, printing labels, etc.) preferred. Able to work independently and as part of a team. Willing to work Monday to Sunday with 2 rotated off days per week, and open to extended hours or public holidays during peak campaign periods (9.9, 11.11, 12.12, festive seasons).
Job Types: Full-time, Permanent

Pay: RM1,800.00 per month

Benefits:

Additional leave Free parking Maternity leave Opportunities for promotion Professional development
Work Location: In person