Job Description

Job Responsibility User research and analysis: Conduct user interviews, surveys, and usability testing to understand user needs and pain points. Content creation and editing: Write clear, concise, and engaging content in various formats like website copy, emails, and social media posts. Content strategy and planning: Develop content strategies that align with business goals and user needs, including planning the content architecture and tone of voice. Collaboration and design: Work with designers and developers to ensure content is visually appealing and functionally integrated into the user interface. Measurement and optimization: Track content performance through analytics and A/B test different variations to optimize for better results. Job Requirements Content Designer - Craft Words that Guide Users to Success Do you love words Do you obsess over making them clear, concise, and truly impactful If so, then step into the shoes of a Content Designer atBJ TRAVEL SDN BHD! In this role, you\'ll be more than just a writer; you\'ll be a master storyteller, a user advocate, and a key architect of our digital experience. What You\'ll Do User research and analysis: Understands the target audience and their needs through user research methods like surveys, interviews, and usability testing. Analyzes data to identify user pain points and opportunities for improvement. Content strategy and planning: Develops content strategies that align with business goals and user needs. Plans the content architecture, including the types of content, tone of voice, and placement. Content creation and editing: Creates clear, concise, and engaging content in various formats, such as website copy, product descriptions, email newsletters, and social media posts. Edits and proofreads existing content to ensure accuracy and consistency. Design and collaboration: Works closely with designers and developers to ensure the content is visually appealing and functionally integrated into the user interface. Collaborates with stakeholders to gather feedback and iterate on content. Measurement and optimization: Tracks the performance of content using analytics tools and metrics like conversion rates and user engagement. Uses data to A/B test different content variations and optimize for better results. Here are some of the skills and qualities that make a great content designer: Strong writing and editing skills User-centric approach Problem-solving skills Collaboration and communication skills Analytical skills Design thinking Attention to detail Ability to work independently and as part of a team Who You Are A wordsmith extraordinaire: You have a knack for crafting clear, concise, and engaging copy that resonates with your audience. User-centric at your core: You understand the power of putting users first and designing content that meets their needs. A data-driven detective: You love analyzing data and using insights to inform your content strategy. A design enthusiast: You appreciate the power of visual storytelling and believe in the synergy between content and design. A collaborative spirit: You thrive in a team environment and love working with diverse stakeholders. Job Benifits Medical claim. EPF & SOCSO Flexible working hours. Employee discounts when purchase/ subscribe to our products. Professional development opportunities - Employers might offer tuition reimbursement, training programs, or access to conferences and workshops, helping employees learn new skills and advance their careers.

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