Job Description

WFH (RM 3,000 Basic) Cantonese Speaking Specialist Customer Assistant for Global Travel Booking Platform @ PJ (Reachable by Ara Damansara LRT)

RM3,000 - RM4,000 Per Month

Full Time

Petaling Jaya, Selangor

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Posted 20 hours ago \xe2\x80\xa2 Closing 22 May 2023

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Requirements

• Welcome SPM holders and fresh grads
• Proficient in Mandarin and English (Speak, Read, Type)
• Good command in Cantonese (Speak)
• No issue to work on 24 hours\' Rotational shift with 5 rotational working days (9 hours per shift including 1 hour break time)
• No issue to based at Petaling Jaya Office
• Shortlisted candidate is required to come back to the Ara Damansara office twice. (1st time for Device Collection || 2nd time for Mock Call Certification), Mock Call Certification is the certification that happens after the candidate is towards the end of the training, where he/she has to pass to be sent to production. (Conducted after 3-4 weeks upon the completion of the training, applicable for WFH only*)
• Able to join on 26 April 2023

• Ability to handle all inbound calls in regarding to customers\' inquiries / complaints / feedback related to travel booking platform services.
• Ready to assist customers to solve their problems and issues on time.
• Work in a team to achieve targeted KPI.

• Monthly Salary: RM 3,000 + Up to RM 300 KPI Allowance + Up to RM 700 Night Shift Allowance + OT Allowance (min RM 10 per hour)
• Annual leaves + Medical leaves + EPF + SOCSO
• Career advancement (internal promotion)
• Facilities: Pool, Gym, Rest & Relax zone, Cafeteria
• 1-2 months paid training will be provided
• Reachable by Ara Damansara LRT and Subang Jaya Komuter

• Allowance Provided
• Training Provided
• 5 Working Days

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