(wfh) Up To Rm2,800++ Mandarin Speaking Customer Assistance Specialist For Multinational Telecom Service Firm @ Pj (reachable By Lrt)

Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia

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Mohon

Kelayakan

Fresh graduates and SPM holders are welcome to apply (no experience required)
Good command in Mandarin. Proficient in English and BM (Read, Speak, Type)
Regular Rotational shift with 5 rotational working days (9 hours per shift including 1-hour break time, 8am - 11pm).
Shortlisted candidate is required to come back to the Ara Damansara office twice. (1st time for Device Collection || 2nd time for Mock Call Certification), Mock Call Certification is the certification that happens after the candidate is towards the end of the training, where he/she has to pass to be sent to production. (Conducted after 3-4 weeks upon the completion of the training)
Able to start working on 26 April 2023

Tanggungjawab

Handle all inbound and outbound in addressing questions, complaints or comments from existing customers such as internet and phone services issues.
Assist customers to solve their problems and issues on time by using good communication skill and problem solving skill.
Work in a team to achieve targeted KPI.

Manfaat

Monthly Salary: RM 2,800 basic + Up to RM 400 Night Shift Allowance + Up to RM 300 KPI Allowance + OT Claim (min RM 10 per hour)
12 Days Annual leaves + 14 Days Medical leaves + EPF + SOCSO
Career advancement (internal promotion)
1 month paid training provided
Facilities: Pool, Gym, Rest & Relax zone, Cafeteria
Closed to Ara Damansara LRT / Subang Jaya Komuter

Manfaat tambahan

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