Job Description

Teleperformance Malaysia Hiring! Work from Home Work From Home - Customer Service Representative (Mandarin Speaking ) in Johor, Earn up to MYR 5,500 - Ricebowl
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-73b57a06>
Work From Home - Customer Service Representative (Mandarin Speaking )
Follow
MYR4,500 - MYR5,500 Per Month
,
Fresh Graduates
Be an early applicant!
Posted 3 hours ago o Closing 2 Jan 2026
Be an early applicant!
Share
Save
Apply
Working Location

• Medini 9 Johor, Iskandar Puteri, Malaysia Persiaran Medini Sentral 1, Iskandar Puteri, 79250, Johor Johor Bahru Johor Malaysia 79250

Requirements

• Proficiency in Mandarin (spoken and written) and English.
• Previous experience in customer service or call center environment is an advantage, but fresh graduates are welcome to apply.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks and work under pressure.
• Flexibility to work on rotational shifts, including weekends and public holidays.
• Willing to relocate to Johor after 6 months

Responsibilities
We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking). In this role, you will be the first point of contact for our customers, delivering exceptional service through email, live chat, and phone calls. You will be responsible for handling inquiries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities

• Handle incoming customer inquiries via email, chat, and call in a professional and timely manner.
• Provide accurate information, solutions, and assistance to customers.
• Resolve customer concerns effectively while maintaining a high level of empathy and professionalism.
• Document customer interactions and update records in the system.
• Escalate complex issues to the relevant teams when necessary.
• Work closely with team members and supervisors to achieve performance targets and service level agreements.
• Maintain a positive and customer-first attitude at all times.

Benefits
What We Offer

• Competitive salary and benefits package.
• Paid training and career development opportunities.
• A supportive and diverse work environment.
• Opportunities to grow within the company.

Additional Benefits

• Staff Activities
• Accommodation Provided
• Training Provided
• Allowance Provided
• 5 Working Days

Skills
Customer Service Mandarin Mandarin Language Proficiency
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required