Job Description

Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 5.4 billion Euros turnover, over 800 laboratories across 47 countries and about 50,000 staff.



SUMMARY OF ROLE AND OBJECTIVES:

• Following ITIL methodology, and utilising the existing Eurofins Policies, the mission of the position 'Principal Infrastructure Engineer' is to:
• Own, develop and regularly update the Eurofins Operating System image(s) and associated architecture;
• Validate all created software packages against the working image deployment architecture(s);
• Plan, validate and execute monthly security updates rollout globally;
• Track global OS deployments and OS Patch deployments and prepare remediation actions.
• Contribute to testing, planning and rollout of new patch deployment solutions.

ROLE & OBJECTIVES:

• Creating, managing and maintaining OS images including client and server;
• Certification of new hardware's (Drivers management) in MDT & SCCM and updating Drivers on regular basis;
• LTI/ZTI Image deployments via MDT, SCCM and troubleshooting infrastructure related issues;
• Working with WDS related configurations and troubleshooting;
• Investigate & troubleshooting driver related issues;
• Distribution of various OS images globally and creating task sequence for custom deployments;
• Building, capturing and updating windows 10 master images with latest releases and inline to Eurofins standards;
• Core application updates on master images on regular intervals;
• Reporting on overall health status of MDT/SCCM Deployment infrastructure;
• WSM skillset is PowerShell/Python scripting skills, to help build scripts to optimise existing processes or build new ones;
• Configuring WDS, configuring PXE, configuring the VM build environment, and integrating SCCM with MDT;
• Creating Distribution Points and distributing the images accordingly via SCCM;
• Creating a deployment Task Sequence and deploying the Task Sequence in an automated way;
• Creating SCCM Packages for Operating System Deployments;
• Deployment of Applications and Software Updates via SCCM:
• Direct involvement in procurement projects (Workstations, Laptops, Mobile Devices), including lifecycle input for consideration in accordance with the Eurofins Technology Roadmap;
• Analyse, prepare and update monthly security updates list released by Microsoft;
• Assess patches released and prepare for global deployments following ITIL process and as per Eurofins requirements and standards;
• Monitor patch deployment infrastructure (WSUS/SCCM SUGs) and remediate if any infrastructure issues;
• Ensure patches are rolled out and reached to all machines globally;
• Work on Active Directory Group polices for patch management;
• Ensure all machines are under patch compliance and action accordingly;
• Ensure all windows 10 machines are under support cycle as per OS life cycle policies;
• Plan and upgrade windows 10 machines on continuous basis (Windows 10 Feature upgrades/Servicing Plans) to adhere support of security updates;
• Global project management with regards to image and software updates deployment, consisting of approved design and piloting before rollout;
• Deliver all services following ITIL methodology for updates deployment and Windows 10 feature upgrades;
• Regular reporting of overall security updates compliance;
• Creating work instructions;
• Flexibility to Work on shifts as required.

Qualifications

EXPERIENCE REQUIRED:

• Comparable field or relevant work experience in Information Technology (min. 6 years)
• IT Experience: 3 + years of IT industry experience.

General Technical Skills:

• Minimum 6 years working in Information Technology with experience or specialization in:
• Microsoft Operating system: Win 7, Win 10;
• MDT 2013, WDS, OSD, WSUS, Intune, SCCM Current Branch
• Desktop Application Support;
• Microsoft Office.

Specific Technical Skills:

A deep understanding and contextual experience with:

• Should have strong experience in Operating System deployments from MDT, SCCM tools.
• Should have strong experience in patch management via WSUS & SCCM.
• Experience in design and installation of OS Deployment infrastructure including WDS, MDT & SCCM.
• In-depth knowledge of OS imaging deployment, SCCM client installation, Software update groups, software distribution, and other SCCM roles.
• Strong on Troubleshooting and Analytical skills on OSD & Patch management.
• Strong knowledge on deployment log files.
• Knowledge of MDT Linked Deployment shares, Database integrations, Model alias configurations & defining software package roles in OS Deployments.
• Should have good knowledge in Group Policies, Customization of Master images.
• Implementation of Windows upgrades - Win 7 to Win 10 and Win 10 to Win 10.
• Patch Management of Physical and Virtual environments through WSUS/SCCM
• Good knowledge on reporting using SQL Queries.

ADDITIONAL QUALIFICATIONS AND EXPERIENCE REQUIRED:

• University Degree in Information Technology
• English Fluency Required
• Experience in an international company preferred

Additional Information

Ability and/or Skills:

Developed problem solving skills, ability to work independently with limited supervision and no more than general directions, knows when to consult with supervisor on major issues/problems, demonstrated knowledge and skills in designated areas, ability to handle multiple priorities, ability to function in an environment of constant change, strong organization skills and attention to detail, willingness to work overtime, excellent interpersonal and communication skills, ability to work under medium to high stress levels.