Responsibilities: Responds to customer technical problems / issues related to hardware, software and networking via email/chat, social media, phone and online Assists customers by diagnosing problems and providing resolutions for technical service or care issues Monitors and tracks issues to…
Responsibilities: Responds to customer technical problems / issues related to hardware, software and networking via email/chat, social media, phone and online Assists customers by diagnosing problems and providing resolutions for technical service or care issues Monitors and tracks issues to…